5 Things You May Not Know About Me

Posted By Robin on November 2, 2009

Life has a way of throwing us a curve ball. From time to time my life has taken a very different path when I didn’t see the curve ball coming at me.

1. When I graduated from high school my career goal was to be a dancer with the Radio City Rockettes. At the audition, I was eliminated because dancers must be a minimum of 5′5″ and I am only 5′4″ (and shrinking!)

2. I wish I had more time to trace my family’s European ancestry. With grandparents from Italy, Wales and Germany the journey would be an adventure.

3. I was one of four people (out of 28) kicked out of Catholic School in the 8th Grade. Years later the nun who kicked me out left the Church and married the assistant pastor and lived in the same apartment building. Guess who really had the rebellious attitude!

4. I served as an elected Township Trustee following a recall. This is politics at its worst. Happy to help my community but it took a toll on my family.

5. I’m not only a marketing and advertising junkie, I’m also a trend follower. I’ve even spotted a few trends in my time for fun and profit!

These five facts are part of what shapes who I am today. Through adversity I’ve learned to stand up for what I believe in – even if it challenges the status quo. Sometimes words have consequences; other times accolades. I’ve been the receiver of both and blessed because of it.

The Sabbatical

Posted By admin on September 28, 2009

the beach at lastA couple of months ago I visited my good friend, The Chiropractor, who while aligning my out-of-whack neck, shoulders and back, asked how my business was going. I told him that my business had stopped; in fact, I had stopped working. Frankly I was surprised to hear my words out loud. Though I’d been at my desk and my phone daily, I hadn’t been honest with myself about my status.

I’ve been described as having “trademark tenacity”, which I am rather proud of. As a child I honed my ‘never quit’ mentality with the encouragement of my parents, my maternal grandmother and my ballet teacher. As a result, I am driven to always try, to perform to the best of my ability. “Let’s take it from the top one more time,” my dance teacher demanded at every lesson. My grandmother, plagued by Multiple Sclerosis, is lovingly remembered by her never-give-up attitude.

It is part of my genetic code to keep going and never quit. My trademark tenacity has earned me recognition, awards, a handsome income and the respect of my peers. Yet in the face of an insurmountable obstacle called The Recession, I had stopped. Like Forrest Gump who ran until he decided he didn’t need to run anymore, I had simply ceased pressing forward.

Did I quit? The Chiropractor and I discussed our respective professional situations and he gave me an example from his work that seemed to fit. Sometimes, he said, it just doesn’t make sense to keep pushing against a bone that is out of adjustment. Sometimes you have to massage the muscles and release the tension on the bones around the one that is stuck in order to give it room to move back into place.

It was then I realized I hadn’t quit; I had simply taken a sabbatical. I had pushed back from my work and decided it was OK to do so. Accepting my decision to create a personal time-out, I relaxed a bit and focused on other areas of my life, such as my health. In a short time, my creative juices began to flow and I began to see new opportunities all around me. I am feeling much better, more energized and more optimistic.

In the years to come we will discuss the Great Recession of Our Time, what we did and how it impacted our worlds. My hope is that you will give yourself permission during this stress-filled time to allow yourself to back away from your situation and consider the options before you. Whether you take a vacation or a sabbatical, give yourself the opportunity to recharge your batteries, sharpen your focus and create a new plan that takes advantage of the opportunities that lie within the challenges ahead.

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If Opportunity Doesn’t Knock, Build a Door!

Posted By Robin on September 22, 2009

4 STEPS TO GETTING WHAT YOU WANT

We grew up believing that when opportunity knocks, we would open the door and the life we desired would be on the other side. When we stop hearing opportunity knocking it’s because we’re blinded by the devil’s weapon—disillusionment. When disillusioned we give up our power which leads to fear and eventually stagnation. We don’t hear opportunity knocking so we begin to believe there is no opportunity at all.

Don’t go there! If opportunity doesn’t knock, build a door! Your future is on the other side of that door. This is the perfect time to Press the Reset Button on your life and take advantage of the generosity of a Do-Over. Abandon thoughts of disillusionment, take back your power and BE in charge of your future. Grab your tool belt and gather a few supplies, here are four steps to getting what you want:

1. Describe what you want. Describe it fully….in detailed vivid color. You can’t get what you want until you can fully describe what it is. If there were no perceived obstacles in your way, what do you see yourself doing? Give yourself the freedom to brainstorm and the answers will come. There are no wrong answers in Step One.

2. Explore your options. What did you learn from Step One? Take your realizations and turn them into real choices. Begin your research. Use the contacts you have today, and be open to the idea that people you haven’t met yet will want to help you.

3. Design a blueprint. Take the information gathered from the exploratory process and lay out an action plan for achieving your goal. An action plan is a series of small incremental steps you can take to move you closer to the situation you’ve outlined for your life. Be sure to attach a realistic deadline for achieving your goal.

4. Implement your daily plan. Keep the momentum you’ve built going. Break your action plan into daily, weekly and monthly goals. With continuous forward motion, you will get what you need at the exact time you are going to need it. Persistence and forward movement will help you reach your goal.

Getting what you want requires that YOU be the person in charge of the change you want to occur. Banish disillusionment from your life. Reclaim your personal power. Use these four steps to create the life you want to live. They are the tools you need to build the door to the opportunity you seek.

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Pressing the Reset Button

Posted By Robin on August 19, 2009

There seems to be a trend whereby signatures now include an alphabet string after the name. It seems to be a way to establish the writer’s reputation but I don’t buy it. It may tell me about your education but it doesn’t tell me who you are. You are what life’s experience has taught you not what you learned in school.

But to set the record straight I will tell you that I have an MBA from WNU.
TRANSLATION: a Masters of Being Alive from What’s Next University!

My MBA is a personal journey of success, failure, love, loss, more love, more success and more loss. Through it all, I’ve become very good at Starting Over, and like Madonna, I’ve needed to reinvent myself a few times. I liken it to pressing the reset button.

Life is a journey. It can be a happy adventure or an aimless wandering. The only difference being that one knows where they are going and the other does not.

What is your dream? Do you have goals? What do you want to do? What would you do with the rest of your life if there were no obstacles to overcome?

Without answers to these questions, we become aimless wanderers.

When you were a child do you remember how quickly and sincerely you could answer the question, what do you want to be when you grow up?

Do you remember the inner voice with the ready-answer? I want to be a policeman or an astronaut or a doctor! The voice was excited about the future. Yet, as we experience each of life’s passages, our inner voice is often drowned out by all of our other experiences and influences: our parents, teachers and preachers, the advertising and news media, our friends and colleagues. Soon we may not even recognize our own inner voice.

When you can no longer hear your own inner voice—your inner media—you may need to schedule a time out. Schedule a vacation. Take a sabbatical. Call your life coach. Give the questions and answers a forum so you can begin to answer the questions your inner media is asking and clarify where you life is headed next.

When you are clear about what you know and what you believe then press the reset button and get back to living the life you’ve chosen to live.

Next: 4 Steps to Getting What You Want

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What’s Next?

Posted By Robin on August 5, 2009

CBR002168Well, it happened. That sweet, sweet child of mine left the nest.

I’ve looked toward this day for a long time. I knew it was coming. As he pulled out of the driveway this morning in his faded, green Bonne filled with the trappings of a young creative talent, my adorable child set his gaze straight ahead in a move that took him to the other side of the state for his junior year at college. As he drove out of sight, I felt the ground move under my feet as my reality shifted and a new scene in ‘my story’ unfolded.

I was living out a scene I’ve imagined before…I felt excited and a little sad at the same time. Then the age-old question reappeared: What’s next?

I arrived at a new chapter in my story and the page is nearly blank. There are a couple of fuzzy pictures but there are no words on the page. I don’t have a plan. What’s next?

This is an odd moment for me. I am a planner. Everything is a project. I’ve led a jam-packed life and with the responsibilities of motherhood on the wane, it appears I don’t have a plan for what comes next.

It’s a bittersweet moment. Or is it?

My youngest moved to his first apartment and class doesn’t start for a few weeks. Sweet! It’s late summer and he’s off with his friends…a little college life, without the college commitment!

Again my inner media says, “It’s all part of growing up.”

Perhaps I’ll take a cue from my son and give myself a few weeks to hang out with my friends to ponder my future before I decide what I want to do when I grow up.

What’s next for me? Just you wait and see!
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Working on Sunday is an Option

Posted By Robin on March 29, 2009

j0433236Entrepreneurs are the travelers of the road less taken and in the passionate pursuit of their dreams, they rarely get a “day off”.   As the owner of and investor in my own company, my work deadlines rarely take a holiday.   Planning, project development, sales and marketing, cash flow, personnel, supplies…there’s always something to think about.

Since childhood we’re taught that Sunday is the day of rest, but how does an entrepreneur rest and relax when her work is never done?  

To remain effective an entrepreneur must break from the work routine and engage in activities that refreshen the spirit.   Whether it’s time spent with family and friends or pursuing a craft or hobby, the investment of time spent away from the office allows us to gladden our souls, sharpen our competitive edge and get the creative juices flowing again.  

Sundays are quiet and peaceful in my office; a perfect time to reorganize and tend to small details, allowing me to be ready at the starting gate on Monday morning.  In the simple pace of a Sunday I can develop new plans, write freely without interruption and dream of masterful concepts that will take my company toward greater success.

Try calling me on a Sunday and you may well find me enjoying a few hours in the office  but I doubt you will ever find me working.   I don’t work on Sunday or Monday or Friday, for that matter.   How can what I do be called work?  I love what I do!  Isn’t that what being an entrepreneur is all about?

Forget the eggs; be a chicken!

Posted By Robin on February 22, 2009

It’s the age-old question: which comes first–the chicken or the egg?  

Last week I ended a one-year commitment on an advisory panel for the ATHENA  PowerLink program, an economic development program exclusively for women business owners.  It was an amazing, eye-opening journey.

As a marketing junkie, I see most things through marketing eyes first.   Branding, sales, advertising, promotion, public relations.  What is being done now; what would I do differently or in addition to?  My mind swirls in several directions at the same time.

Being part of this advisory panel was eye-opening because the participant hadn’t a clue about marketing.  She purchased her store because she loved the work it provided, but didn’t plan for advertising or selling her product.  Considering the quality product she offered and sluggish sales, this was a marketing make-over waiting to happen!

We created strategy after cost-effective strategy.  At times, we assisted with the implementation because our protege was naive about the marketing process and overwhelmed by doing it on her own.  She preferred the back end of the business and thought little of serving her customers.  There was no marketing plan, no marketing person, and no marketing activity.  In other words there was little being done to create the profitable relationships that marketing delivers.

If the egg is the product or service you deliver, then you (as the chicken) must attract the customers first.  There is no point of laying eggs if you have no customers for who will buy eggs?

How do you market yourself or your company?  What efforts do you take daily, weekly or monthly to promote yourself and your brand?  What is the one thing you do without fail that attracts customers to your business?

Before you can deliver your product or service there must be someone who will buy what you have to offer.  Create a marketing plan and refer to it often.   Schedule your marketing activity in to your day and week.  And, if this is something you do not enjoy doing, then hire someone who does.   

A business without a marketing plan is little more than a hobby.   Lay a solid foundation under your business venture by creating and implementing a marketing plan that will assure your success.

Retail Sales Increase Barely Noticed

Posted By Robin on February 19, 2009

Retail sales in January reported a 1% increase.  I was fortunate to see this only because a good friend sent it to me.  In an era of $785 Billion bailouts, thousands of job losses and new stock market lows, maybe a 1% increase in retail sales isn’t anything to chirp about.

I beg to differ.  The sky is not falling.  It’s cloudy and stormy and we are being tossed to and fro’, but the sky is not falling.

Someone spent money and the retailers who benefitted from the spending were in the right place at the right time with the right merchandise at the right price.  Let’s not lose sight of the forecast.  It’s tough out there, but it won’t last forever.

Sharpen your tools.  Engage in the process.  Carve out your share of the marketplace.  Keep an eye on the weather; adjust and adapt as necessary but stay in the game. 

What do you do when the sky IS falling?

SELL SKY!

What recession?

Posted By Robin on February 11, 2009

Did you hear that there was a recession going on?  They are talking about it on all of the newscasts and at the coffee shops.  I’ve watched a little of it.  It’s fairly disturbing news.  Although I’ve worked through a few recessions, this one doesn’t feel like any of the previous ones.

Growing up in the city where General Motors was born, recessions meant layoffs and the auto workers got a little time off because car sales were slow.  It wasn’t really a bad thing for the local economy.  With unionized sub-pay and unemployment checks the workers retained about 85% of their income so there was still money to be spent…and they had time to spend it! 

This bode well for me in the advertising business because my job was to help my clients promote their businesses to people who had the money to spend.  Although the sales at some businesses (like car dealers) might be down, other businesses would be up — like the RV business because people had access to money and time to travel.  The pool and patio business is another example.  Who doesn’t want to enjoy the great outdoors when you live in a place with summers as beautiful as Michigan?  Everyone gets hungry or sick and no one is going to do without food or medical attention.  The recessions of the past spelled opportunity for me and for the gutsy business owners who had the savvy and tenacity to market and promote themselves.

We used to have a saying here in Michigan:  When the car business catches a cold, the US economy gets sick.  We’ve always been the first ones to slide in to the recession and the rest of the country followed soon afterward.

Today’s recession is very different.  Job losses here in Michigan aren’t layoffs, but the permanet elimination of thousands of well-paying white-collar and manufacturing jobs.   Much of the country doesn’t feel a loyalty toward its American manufacturers so our American car companies caught a bad case of pneumonia.  The country is now plagued by the virus of recession while our thought-less leaders run around trumpeting how they are going to save us with a new spending plan.   Now, I’m all for a little retail therapy but I haven’t seen or heard anything that instills confidence in the future. 

So what is business to do about the recession?  Choose not to participate.

This isn’t about sticking our collective heads in the sand and ignoring what is going on.  It’s about being proactive instead of reactive to the current situation.

Dale Carnegie was a great American icon who taught us a great deal about  communication and leadership.  He offered a short formula on how to conquer worry.  By the time the economists confirm that we are in a recession, we’ve witnessed the slowing growth of our business and worried about our decreasing paychecks.  It’s really no surprise that our collective worrying spins us all into a full-blown recession.  

To avoid participating in the recession we must begin to live in what Carnegie called ”day-tight compartments”.  We can’t change the past and (apparently) most of us cannot predict the future.  (When was it ever a sound business model to loan people money to buy something they could not afford and had no proof they could pay for it?  You don’t run your business that way, do you?)   Turn off the never-ending stream of bad news blathering from the talking heads.  It’s still true that if it bleeds it leads and we’ve all seen enough all ready.   Avoid negative conversations with toxic people.  If we aren’t part of the solution, we are a part of the problem. 

Prepare for the worst; reduce expenses as necessary and eliminate waste in business and at home.  Evaluate what is and what isn’t working.  Finally, imagine the worst possible scenario that could possibly happen to you, your family and your business.  Paint the very worst picture you can.

Now, accept it.   The worst could happen.  It might be painful but you probably won’t die from it.  Accept that.   Then walk away from it and don’t look back

Now for my favorite part — improve upon it.  What can you do today that will put your job or your business on the track to success?  What strategies and initiatives can you implement to take advantage of the current situation?

In every crisis there are opportunities.  When life gives us lemons, we have no choice but to make lemonade.  What can you do with what you have faced with the trends and counter-trends that are currently taking place?

This is the most important time in a business cycle to focus on your sales and marketing.  Even with 15% unemployment, 85% of the people are working!

Focus on marketing.  Invest in your sales people through training.  Develop an advertising plan that promotes your unique product or service in a way that demonstrates its “value” to your customers.  Invest in a thoughtful, well-organized marketing strategy that positions your company for success beyond the recession.  History shows us that those who advertise and market themselves through a recession will maintain and even increase their market share in the three years following a recession.

So the next time you hear someone mention the recession, what will you do? Exit the conversation and let everyone know that you’ve decided not to participate and join me in planning your next successful venture. 

There is more important work to be done.